Terms of Service

Last updated: October 20, 2026

These Terms and Conditions apply to your use of www.lyenwong.com and the personal training and fitness services offered by Milagros Lyen Wong Aseguinolaza / LYK Enterprises Inc (“I,” “me,” or “the Trainer”). Contact me at lyen@lyenwong.com.

By using this website or booking a service, you agree to the terms that apply to that use or booking. If you do not agree with these Terms, please do not use the website or book a service. Specific services may have additional terms shown in the service description, booking page, or written agreement. Those terms apply to that service if they differ from this general page.

1. Services and scope

I provide personal training and fitness coaching, including in-home and live online training, and individualized exercise support for adults, women during pregnancy and postpartum recovery, women navigating perimenopause or menopause, and people returning to exercise after injury or periods of muscle pain.

The exact service, format, session length, number of sessions, price, and any included support will be described in the offer or booking confirmation. The service is fitness instruction and coaching. It is not medical care, physiotherapy, diagnosis, or treatment, and it does not replace advice from a physician or other qualified healthcare professional.

2. Health and exercise safety

Exercise involves physical effort and may carry a risk of injury. Please share relevant information about your current abilities, limitations, injuries, pain, symptoms, pregnancy or postpartum status, and any restrictions that may affect your training. Tell me if your health or circumstances change.

If you are pregnant or recently postpartum, have an injury or ongoing pain, experience new or unexplained symptoms, have a medical condition, or have been advised to limit exercise, consult an appropriate healthcare professional about whether and how to exercise. I may adapt, pause, or decline a session if I reasonably believe it may not be appropriate or safe to continue without further guidance.

Stop exercising and tell me if you feel unwell or experience concerning symptoms. In an emergency, contact your local emergency service. For online sessions, you are responsible for having a safe space, suitable equipment, and a reliable connection.

You choose whether to participate and should follow any instructions or restrictions given by your healthcare professional. Nothing in these Terms excludes any responsibility or liability that cannot legally be excluded.

3. Booking, fees, and payment

A service description on this website is an invitation to enquire unless it clearly states otherwise. A booking is confirmed when I accept it in writing or when you complete a checkout that confirms the service and price.

The price, payment method, and payment due date will be shown before you book or in your booking confirmation. Packages and subscriptions include only what is stated in their descriptions. Any recurring payment, renewal period, and cancellation method will be explained before you purchase. You are responsible for keeping your payment details current and paying the agreed fees, subject to your rights under applicable law.

4. Rescheduling and cancellations

Please give at least 24 hours notice to cancel or reschedule a session by contacting lyen@lyenwong.com. If you cancel with less notice or do not attend, a late cancellation fee may apply only if it was disclosed when you booked and is permitted by applicable law. The cancellation and refund terms shown for a particular package, event, or subscription apply to that purchase, subject to any mandatory consumer rights.

If I need to cancel, I will offer a replacement session or refund any amount paid for a session I cannot provide. Any statutory cancellation, refund, or withdrawal rights remain unaffected.

5. No guaranteed results

I will provide coaching and training with reasonable care, but I cannot guarantee a particular fitness, strength, mobility, weight, appearance, pain, or health result. Outcomes depend on individual circumstances and factors beyond my control, including consistency, recovery, and health.

6. Website content and intellectual property

Website content and training materials I create are provided for your personal, non-commercial use. Unless I give written permission, you may not copy, sell, publish, distribute, modify, or share them with others. This does not affect rights you may have under applicable law.

Website information is general and may be updated. I aim to keep it useful and accurate, but it may not be complete or current for every person or situation. Do not rely on website content as medical advice or as a substitute for professional care.

7. Acceptable use and third-party links

Please use this website lawfully and do not interfere with its operation, attempt unauthorized access, or upload harmful or infringing material. Links to third-party websites are provided for convenience. I do not control those websites or their content, and their own terms and privacy notices apply.

8. Liability and consumer rights

Nothing in these Terms limits liability where such a limit is prohibited by law, including liability that cannot legally be excluded for personal injury, fraud, intentional conduct, or other protected rights. To the extent permitted by law, I am not responsible for indirect loss resulting from your use of this website or reliance on general website information.

These Terms do not take away any mandatory rights you have as a consumer under the laws that apply where you live. If any part of these Terms is found unenforceable, the remaining parts continue to apply to the extent permitted by law.

9. Privacy

How I collect and use personal information is explained in the [Privacy Policy]. Please review it before submitting personal or health-related information through the website.

10. Changes and contact

I may update these Terms when my website, services, or legal requirements change. The updated version will be posted here with a new “Last updated” date. Changes apply from the date posted, subject to any notice or consent required by law. The terms that applied when you booked continue to govern that booking unless you and I agree otherwise or applicable law requires a different result.

Questions about these Terms? Contact Milagros Lyen Wong Aseguinolaza / LYK Enterprises Inc at lyen@lyenwong.com.

Applicable law: These Terms are governed by the laws of USA/Florida, except that this choice does not deprive consumers of mandatory protections available under the laws that apply to them.